He Grew His Company’s Profitability by 20%. Here’s the Mindset Behind It.

When we first partnered with his team, they faced the usual multi-location headaches: disconnected systems, manual reporting that ate up valuable time, and missed opportunities buried in their own data. We deployed our results-first data strategy and our fractional data team.

The outcome: operations transformed.

“Before RCOR, it took 4 days to produce a sales performance report. Now it’s automated and available daily by 9 AM.” — Radhia Motors

By eliminating manual bottlenecks like this, his team achieved a 55% gain in operational efficiency. This newfound efficiency freed them to focus on high-value tasks, which directly contributed to a 20% jump in profitability during the initial phase of our engagement.

This kind of result comes from seeing data differently. Most leaders have dashboards, reports, and numbers. But when you ask why a product line is underperforming or which customer is most profitable—the data often goes quiet.

The story is incomplete. Why? Because most companies track the plot, but ignore the characters.

The plot is your P&L statement, top-line revenue, and inventory count. It tells you what happened. The characters are the deeper truths driving those numbers:

• The Ambitious Sales Manager: Is she chasing volume while the highest margin hides in plain sight?

• The Skeptical Customer: Did your sales team promise “seamless” while the service department runs on disconnected data?

• The Overburdened Ops Director: Is month-end a scavenger hunt across systems that should already be talking?

If you only follow the plot, you're always reacting. When you understand the characters—the behaviors, the process gaps, the hidden signals—you start predicting the next chapter.

We were so inspired by Manoj’s approach that we invited him on the Growth Horse Podcast.

Photo: Mr Manoj Kurup, CEO and Chairperson of the Federation of Automobile Dealers Associations (FADA)

As both a high-performing CEO and the Chairperson of the Federation of Automobile Dealers Associations (FADA), his vantage point is rare. In our upcoming episode, he shares the leadership philosophy behind these results.

[Watch the 30-second teaser]

The full conversation premieres August 20, 2025. It’s a masterclass in building a business that doesn’t just track the plot, but truly understands the characters driving it.

If you’re done running your business from the rear-view mirror, subscribe to RCOR on YouTube so you don’t miss it.

Ready to find the hidden characters in your own data? Book a Strategy Call with our team today.